For Bundles, Clip-ins, Ponytails, Essentials, "Asha" & "Londyn" Wigs, Headband Wigs please allow 3-8 business days.
For "Maya" Wig and custom Headband Wigs, please allow 5-12 business days. These units are made to order. Production begins after order is placed.
Business days do not include weekends and holidays.
SHIPPING (United States):
Once your order is processed, you will receive an email notification with a tracking number. After receiving tracking information, shipping takes approximately 2-3 business days via USPS Priority Mail. You can track your package here.
*If you have an upcoming special occasion, hair appointment or travel plans, please allow 2-3 weeks for us to address any questions/concerns and ensure timely delivery.*
*Due to the COVID-19 pandemic, there are mail service suspensions in several countries. Please check here to see if your destination is affected.*
International orders arrive in approx. 6-10 business days after tracking information is sent. All international orders must go through customs. It is the responsibility of the client to pay all custom fees required to receive your package.ALL ORDERS ARE SHIPPED WITH SIGNATURE CONFIRMATION. SOMEONE MUST BE PRESENT TO SIGN FOR THE PACKAGE OR IT WILL NOT BE DELIVERED. In order to avoid lost shipments or fraud, the shipping address and billing address must be the same. PLEASE BE SURE TO INCLUDE THE APARTMENT NUMBER. We will not be responsible for lost, stolen or abandoned packages. A refund will not be issued. You will not receive a replacement for your order. However, we are more than happy to assist should there be a delay in delivery. Contact us at email@example.com.